A review of Alan Cooper’s book with the subtitle: “Why high-tech products drive us crazy and how to restore the sanity”. Looking at why technological devices (and more specifically the software related to them) drives end-users nuts, makes them feel like idiots and do not consider interaction design or a clear representation of the target user during their development.
During a discussion with a friend, I recommend he reads The Invisible Computer (perhaps the subject of another blog entry)… in exchange, he told me that I should read “The inmates are running the asylum” without providing me any form of additional information. The title sounded very intriguing and the content was worth reading through.
Continue reading “The inmates are running the asylum” by Alan Cooper